Shipping and delivery
Shipping & Delivery Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing & Dispatch
All orders are processed and dispatched within 5–7 business days after payment has been successfully received. Business days exclude weekends and public holidays.
Once your order has been dispatched, you will receive a confirmation email with shipping details and tracking information where available.
Delivery Timeframes
After dispatch, orders are typically delivered within 3–5 business days, depending on the delivery location and courier service availability.
Please note that delivery times are estimates and may occasionally be affected by factors outside our control, including courier delays, weather conditions, or peak holiday periods.
Shipping Delays
While we aim to meet the estimated delivery timeframes, delays can sometimes occur. If your order has not arrived within the expected timeframe, please contact us and we will assist in tracking your shipment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team.